Not resolved
3.3
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
2 comments

EVERY MONTH FOR THE PAST FIVE MONTHS RESIDENTS HAVE BEEN GIVEN 24-36 HOUR NOTICES TO EMPTY OUT THEIR KITCHENS (COMPLETELY), & UNDER THEIR KITCHEN & BATHROOM SINKS FOR AN EXTERMINATOR.I HAVE ONLY SEEN A ROACH IN MY APT.

MAYBE TWICE DURING THIS 5 MONTH PERIOD. THIS IS NOT AN EASY TASK AND THEY NEED TO GIVE MORE NOTICE. ALSO DID A SEARCH ON BEDBUGS & ROACHES & WHAT COMPANY TAKES 5 MONTHS TO GET RID OF THESE THINGS? NO ONE USES SPRAYS ANYMORE- USE BORIC ACID OR DIAOTOMACIAS EARTH.

IN THIER NOTES THEY SAY DO NOT MAKE A CLUTTER, REALLY? WHERE DO YOU THINK A KITCHEN FULL OF STUFF IS GOING TO GO? YOU GO EMPTY OUT YOUR KITCHEN EVERY MONTH & EVERY MONTH PUT IT BACK THEN NEXT MONTH TAKE IT ALL OUT AGAIN, THEN PUT IT BACK, ETC & SEE HOW LONG IT TAKES BEFORE YOU GET ANNOYED!!! THIS PLACE IS ALWAYS, EVERY MONTH IN YOUR APARTMENT FOR ONE REASON OR ANOTHER.

THE OUTSIDE IS WELL MAINTAINED BUT INSIDE IS NO PEACE. YOU HAVE TO COVER $100.000.

INSURANCE ON THEIR PROPERTY PLUS YOUR OWN , PAY FOR YOUR OWN WATER, GARBAGE IS NEXT.YOU ARE BETTER OFF RENTING OR BUYING A HOUSE.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of rookwood properties sanitary conditions and associated monetary loss in the amount of $3000. Rookwood Properties needs to "get a btter exterminator, give enough time to empty areas, some people are handicapped or elderly" according to poster's claims.

Other people also mentioned rookwood properties sanitary conditions in their reviews. You may find this information helpful for further shopping at Rookwood Properties.

Had an Experience with Rookwood Properties?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1283246

I'm extremely unhappy living here.Management does absolutley nothing in regards to residents dogs back here.

They offer dog *** bags and little cans to put the bags in but that's it. Their are tenants back here that have their dogs off of their leashes as well as them not cleaning up after their dog(s). If we want any plants, flowers or anything of that nature, we have to buy them. Okay, so we go drop $50.00 to $100.00 and the tenants allow their dogs to walk up into your flowerbed and deficate on what you just planted.

I've contacted management about it and nothing at all gets taken care of. I'm extremely irritated with management. I guess my only option as of right now is to endure it because I'm well aware that nothing will be handled. Also, they advertise that these units are remodeled with new appliances and ceiling fans.

That is so not true. We've had thing after thing break in here and it takes maintenance 3 weeks to come and address your issues and for the ceiling fans, we have one and it's in the dining room. I'm so disappointed with this place. You'd think that they would be on top of everything considering what we pay in rent and having to pay seperatly water and gas, the gas isn't through any electric company.

It's ludicrous and down right ridiculous.I can't wait until our lease is up!

Anonymous
Cincinnati, Ohio, United States #1162174

IF THEY REALLY CARED ABOUT THE ISSUE THEY WOULD GIVE PROPER NOTICE TO THE TENANTS TO ENSURE SUCCESS AND KEEP COSTS DOWN.

You May Also Like

Greystar - Sandpiper, Arvada Co Disgust, Mold, Filth and lack of Mangement Greystar "I have only lived at Sandpiper for a short period of time however my roommate has lived there a little longer and since our lease isn't up for a few..." Read more Bella Collina - Don't Believe a word that Don Karl Juravin writes, it's all fake Bella Collina "The negative reviews here have been written by Don Karl Juravin who is being sued by Bella Collina in 3 separate lawsuits. The first suit is for posting fake, malicious,..." Read more Tr Realty - Review in Real Estate category from San Bernardino, California Tr Realty "TR REALTY LAS VEGAS NEVADA. Bradford Roberts writes fake reviews for himself on zillow. What a ***. His agents litigate with clients and he encourages that. He pays yelp to..." Read more Keller Williams Realty - My whole life got destroyed due to your Bakersfield office Keller Williams Realty "We had a rental agreement but one of your agents disposed of everything i owned as i was falsley incarcerated on a tresspassing charge which happened to be on a..." Read more Promgirl - Homecoming Dresses Promgirl "The two dresses that we ordered for my daughters from Prom Girl were exactly what we were expecting after looking at the photos. the dresses came in and once we..." Read more New Hulu Interface Is Horrible! Hulu "The new Hulu design on Roku is pretty bad. At first I thought I needed to reboot my unit. The layout seems convoluted, oversized and difficult to maneuver through. Your..." Read more The Cover Guy -  Warranty  and poor quality The Cover Guy "I bought a cover from this company.After about 8 months of having it I noticed it started to have an intention on it .It called them and was told to..." Read more Spates The Florist And Garden Center - Spates the Florist - DO NOT order online. Spates The Florist And Garden Center "I am very displeased with Spates the Florist and Garden Center. I intend not to purchase from this business again. A note of disclosure before I detail the problem I..." Read more